The Perioperative Surgical Home (PSH) model of care has been developed in an attempt to streamline patient recovery by providing evidence-based care and reducing care variability. Although much attention has been placed on medications, techniques and devices that can accomplish this variability reduction, we feel that an important aspect (if not the most important aspect) of these protocols is frequently ignored: patient education and empowerment. Setting realistic goals/expectations and educating the patient and family members using appropriate language and educational aids set the stage for all that follows, yet precious little literature focuses on this common-sense approach.

What literature does exist reveals varying results. A study in preoperative cancer patients concluded that face-to-face education provided more improvement on anxiety, satisfaction, knowledge and health care costs, whereas audio-visual and multimedia interventions only improved satisfaction and knowledge, and written interventions had...

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